Three years after reaching the “Confirmed” rating, the Pierre Fabre pharmaceutical and dermo-cosmetics laboratories have achieved the highest score in the AFAQ 26000 assessment thanks to a sophisticated CSR policy, marking a first for a company with over 10,000 employees.
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Groupama Immobilier, the real-estate subsidiary of the Groupama Group, launched a quality strategy with the aim of raising service quality. The idea was to address the needs of our customers, whether lessors or lessees, and thereby enhance customer satisfaction.
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For the re-certification audit and throughout the three years, we wanted the audit team leader to have the best possible insight into all our sites and meet all the auditors abroad (a total of eight). Therefore, we asked him to take part in the audit of our main sites with support from a local auditor, who subsequently audited the smaller sites. We prioritized local auditors for the follow-up audits to reduce travel costs to an absolute minimum.
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On 1 March, ISO published a new version of ISO 13485, which establishes specific guidelines for quality management systems in the medical device industry. This new standard supersedes the 2003 and 2012 versions.
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The HACCP approach, or Hazard Analysis and Critical Control Points, is a system that defines, evaluates and controls the hazards threatening food safety according to the Codex Alimentarius,
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Consumer reviews currently play an important role when customers are looking up information and deciding whether to buy. As part of our aim to continually enhance customer satisfaction, NF Service – Online Consumer Reviews certification strengthens the relationship of transparency and trust that we have built with our customers.
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Are you familiar with NF Validation? If you use microbiological test kits, then the answer is “definitely”. Companies manufacturing such products use certification as official confirmation of their performance and reliability.
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In EDF’s eyes, COP21 goes hand-in-hand with ISO 50001. To illustrate its commitment to promoting low-carbon technologies, the energy utility decided to give all its data centres an in-depth review according to ISO 50001, the international voluntary standard that specifies the guidelines for an effective energy management system based on the principle of continual improvement.
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Aware of the challenges relating to information security in its core business as a convergent technology operator, Orange Tunisie implemented a strategy to obtain ISO/IEC 27001 certification, which is recognized as the leading international standard for information security management.
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Founded in 2008 in the flourishing renewable energies sector, Greensolver has obtained AFAQ ISO 55001 certification, thereby bearing testament to its ability to effectively and sustainably manage its customers’ assets. It is the first company in France to receive such certification.
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We started by familiarizing all our teams with common sense gestures, such as turning lights off when leaving their workstation. Then we got stuck into reducing the electricity consumed by our air blowers, which are used to clean components by removing any impurities.
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Renewed at the end of 2015, the regional aircraft manufacturer ATR’s EN 9100 certificate has been reinforced by an internal reorganisation aiming for flexibility in a transversal approach. The company elected AFNOR Certification to audit its quality system.
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